Complaint Handling for Cafés on WhatsApp
Your café loses work every time a WhatsApp goes unanswered. Our AI assistant calms complaints and routes them to a human — instantly, 24/7 — so customers ordering ahead always get a reply, and every interaction lands in your dashboard and Google Sheet.
Why cafés use it
Complaint Handling, handled automatically
Complaint Handling
The bot calms complaints and routes them to a human for your café, in your brand's voice.
Instant & accurate
Answers customers ordering ahead in seconds using your real prices and policies — no guesswork.
Logged automatically
Every message and outcome is saved to your dashboard and Google Sheet.
How it works
Live in three steps
Link your number
Scan a QR to connect the WhatsApp number your customers ordering ahead already message.
Add your details
Enter what your café offers, prices and policies, and how the bot should behave.
It calms complaints and routes them to a human
Every message is handled automatically and recorded for you.
Bring Complaint Handling to your café
Start now or ask for a quick demo — on WhatsApp.
FAQ
Questions, answered
The AI reads each WhatsApp message from customers ordering ahead, understands the request, and calms complaints and routes them to a human — using the services, pricing and policies you set. Every interaction is saved to your dashboard and Google Sheet.
No. You keep your existing number and link it by scanning a QR code.
Yes — create users under your café's account so staff can manage conversations and your API.
It tells the customer a team member will follow up and flags the chat for you.
Related solutions